We are deeply committed to respecting intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. Our goal is to uphold these rights and ensure that all products and images on our website are legally compliant. However, due to the extensive range of products we offer, unintentional oversights may sometimes occur.
If you are the owner of intellectual property or an authorized representative and believe that any product on our website infringes your rights, we urge you to contact us immediately. We promise to take prompt action to protect your legal rights.
To file a copyright or trademark complaint, please email the following information to [email protected]:
- Identification proving that you are the rightful owner or authorized representative of the product or image in question.
- A detailed description of the work or material, including its precise location on our website (product URL).
- Adequate contact details, such as your address, phone number, or email, to enable us to communicate with you.
- A statement declaring your good faith belief that the disputed use is not authorized by the intellectual property owner, their agent, or the law.
- Details identifying the intellectual property you believe is being infringed on our website (e.g., "XYZ Copyright," "ABC Trademark, Registration No. 123456, Registration Date 1/1/04").
- For trademark infringement, include the trademark registration number or a link to the initial publication, the URL of the infringing work/image, and any additional proof of ownership or authorized use of the trademark.
Please note that the email address [email protected] is solely for copyright-related complaints. For other matters, please contact our customer support team. We are devoted to addressing any alleged intellectual property disputes promptly and ensuring the rights of owners are upheld.
We deeply value honest and fair complaints and will handle each one with the highest level of seriousness. However, submitting false infringement claims may result in legal repercussions, including damages and attorney fees. If you are unsure about the material, we advise consulting a legal professional before submitting a notice. We appreciate your commitment to protecting intellectual property and look forward to working together to ensure legal compliance.
